fg991's Responsible Gaming Guidelines
Let entertainment be enjoyable, not a problem. At fg991 we believe every player's safety is the top priority. We are committed to ensuring your gaming experience remains controlled and enjoyable at all times.
Keep Entertainment in Control
Online gaming is a legitimate and enjoyable form of entertainment — but it may not always be suitable for everyone. At fg991 we want every player to game responsibly and never let gaming become a burden in their life.
Responsible gaming means staying aware of your budget and time, not placing extra bets to recover lost money, and not treating gaming as a source of income. This is not just a rule — it is a way of life.
On the fg991 platform we have included a number of practical tools and features to help you keep your gaming experience under control. From self-exclusion to setting deposit limits — everything is in your hands.
Important: fg991 is for those aged 21 and above only. Opening an account for minors is strictly prohibited. If someone you know is a minor, please keep them away from using this platform.
Keep Your Gaming in Control
fg991 encourages every player to use these tools.
Set Deposit Limits
Decide in advance how much money you will deposit per day, per week, or per month. Once a limit is set it takes effect immediately, and increasing it requires a specific waiting period.
Time-Out Feature
Use the time-out feature if you want to take a break for a while. You can temporarily suspend your account for anywhere from 24 hours to 30 days, so you can step away from gaming.
Self-Exclusion
Choose self-exclusion for a longer break. With this option your account is completely deactivated for a set period and no bets can be placed until that period ends.
Set Bet Limits
Put a cap on your single or daily bet amount. This keeps your budget in check and reduces the risk of placing excessive bets on impulse.
24/7 Support Service
fg991's support team is always ready to help with any gaming-related concerns. Reach out in Bengali via live chat or email — our team will point you in the right direction.
Account Verification
Age verification is mandatory to open an account on fg991. We follow a strict identity verification process to ensure no one under 21 can use the platform.
Signs of Problematic Gaming
If you notice any of the following signs in yourself or someone you know, it is time to seek help.
Spending beyond your budget: Using money meant for essential expenses on gaming, or placing bets with borrowed money.
Trying to recover lost money: Placing bet after bet in an attempt to win back money that has been lost.
Hiding your gaming: Concealing from family or friends how long you have been playing or how much money you have spent.
Unable to stop: Wanting to stop but being unable to, or feeling restless when you do stop.
Neglecting other responsibilities: Giving time meant for work, family, or studies to gaming.
Gaming to relieve stress: Turning to gaming to escape sadness, loneliness, or anxiety.
Dreaming of a big win: Treating gaming as a regular source of income or depending on a big win.
Remember: Acknowledging a problem is not a sign of weakness — it takes courage. fg991's support team is here for you.
10 Ways to Play Responsibly
Set your budget in advance. Before each session, decide how much you will spend and do not exceed that limit under any circumstances.
Stick to a time limit. Decide how long you will play each day. Set an alarm and stop when the time is up.
Do not think of gaming as a way to earn. Gaming is for entertainment — it is not a guaranteed source of income. Keep in mind that winning is never certain.
Stop when you lose. When your set budget runs out, stop playing. Trying to recover lost money in the same session is not a wise move.
Do not play under the influence of alcohol or drugs. Making sound decisions is difficult in that state, which can lead to greater losses.
Take regular breaks. Focus fades during long sessions and the tendency to make poor decisions increases. Take at least one break every hour.
Spend time with family and friends. Do not let gaming replace your social relationships. Keep up your bonds with the people you care about.
Use the deposit limit feature. Use fg991's deposit limit tool to automatically keep your spending under control.
Keep a gaming diary. Track how long you played, how much you spent, and how you felt — doing this makes it easier to stay aware of your own habits.
Seek help when needed. If you are having trouble keeping your gaming under control, contact fg991 support. Asking for help takes courage.
For Ages 21 and Above Only
fg991 firmly believes that minors must be kept away from gaming. Age verification is mandatory when opening an account on our platform, and if any minor attempts to open an account it is rejected immediately.
If there are children or teenagers in your home, always keep your fg991 account and password out of their reach. Use a PIN or password lock on your device.
Contact Us
Having trouble with gaming? We are here for you.
fg991's responsible gaming team is available around the clock (24/7) Bangladesh time. If you or someone close to you is having trouble controlling your gaming, do not hesitate to reach out to us.
Questions About Responsible Gaming
Play Responsibly, Stay Happy
Enjoy fg991 safely — have fun with our games and features while always staying within your limits. We are here for you whenever you need us.